Taking care of your new Dongfeng car is as much our responsibility as it is yours. After all, we are carefully ensuring that you will be enjoying many years and many thousands of kilometers of hassle-free driving. As such, Al Tawkilat is always happy to provide full support needed to carry out comprehensive service for your vehicle, with a full commitment to our core values: quality, efficiency, and innovation.
Al Tawkilat works to ensure we go the extra mile to keep you satisfied.
Al Tawkilat technicians are highly trained and certified to take extra care of your vehicle by using the latest diagnostic and repair equipment to keep your vehicle at the best conditions.
At Dongfeng Saudi, we put all our efforts to provide customers with the highest After Sales quality services.
- Listen & find suitable solutions to your concerns
- Maintain a clean, safe and friendly environment
- Schedule an appointment that is convenient for you
- Attend to you promptly on arrival in a friendly and professional manner
- Provide you with an accurate service time and cost estimation
- obtain your prior authorization before commencing any additional work
- Thoroughly explain all repairs performed and review all costs
- Ensure the vehicle is returned at the time agreed in a clean and tidy condition